"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (unhappy-bank-customer)

BBVA Compass Bank
Alice Kramer January 19, 2010
BBVA Compass have their online access down since Friday 1/15/10 supposedly for some upgrade. The message said it will be up by Monday 1/18/10. I tried Monday 1/18/10 to no avail. I tried again on Tuesday 1/19/10, still to no avail. I called the local branch, no explanations. There are federal laws that prohibit banks from closing 4 consecutive calendar days. I don't think it applies to online access. However, Compass seems to be abusing the lack of regulation on this. I am contemplating on closing down my account. Have to take care of... read full review »
Filled under: Business & Finances Location: United States

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