We called GE Money loans at the beginning of November 2009 to cancel our automatic payments as we had decided to return to manual payments. We also requested that we reduce our monthly payments for a period of 6 months due to current financial hardships. We were told both actions were possible and waited on the phone 30 minutes while the representative "put in action your requests". The following month our banking account was still auto-drafted and as we had also sent in a manual payment prior to the auto-draft we now had paid two... read full review »