I bought a microwave oven at Kmart 6 months ago, it just stopped working. I got out the book, spent an hour on the phone with Sears /Kmart customer service, got transferred 3 times, and ultimately ended up with "D. J." from Kmart Customer Service. I told him the microwave was 6 months old and I had the box. I told him I did not have the receipt, I said if I take it back to Kmart, will they exchange it for me? He said yes, just take it back and they will exchange it. My car is a long walk from where I live, I lug this huge box back to... read full review »