I AM AN INSURANCE AGENT. A/name removed/ FILEDA ROOF CLAIM FOR HER ON HER RESIDENCE WITHOUT HER OK OR CALLING ME, THE AGENT. TOLD HER THERE WAS DAMAGE FROM HAIL AND MADE UP A DATE OF JUNE 6, 2009 AND FILED A CLAIM. THE ONLY TWO PEOPLE THAT SHOULD HAVE FILED A CLAIM IS THE INSURED OR ME BY THIS LADY CALLING ME. THIS LADY IS 80 YEARS OLD AND SHE DID NOT UNDERSTAND THE ENTIRE PICTURE OF WHAT THIS RANDY WAS DOING. SHE SAID HE WAS HIGH PRESSURED AND TOLD HER THAT HE WOULD HANDLE EVERYTHING. I HAVE CONTACTED MY COMPANY TO HAVE THIS CLAIM TAKEN OFF... read full review »