To start with, I have a large amount of experience with customer service. I have been the general manager of a retail store for 6 years, 1 of them also as an owner. I also run a theatre company which comes in contact with well over 800 people a year, not including our students or staff. I own a Toshiba Satellite X200. I have had many small issues over the 3 years I have owned it, and 3 times have had to take it into a depot to be fixed (with this issue being the 4th). The first 2 were to Mainline Notebooks, which has since closed down... read full review »