Equifax' Credit Watch service failed to send me 10 e-mail alerts for over the course of more than a year. The alerts, for larger-than-usual increases on credit card balances, were listed on their website, but Equifax suddenly failed to notify me by email as they had for years before. After calling-in to correct the problem, I called again to request a credit for failing to provide the service I was paying for. The rep, Gissele, who mumbled through a barely intelligible accent, refused to credit my account, so I told her to cancel the... read full review »