Wanted one and 1/2 inches of hair trimmed off. No layers. Instead stylist trimmed 4 inches off and lots of layers. Had to return same day to get manager to recut hair. Manager at time of first haircut was instructing stylist how to cut my hair. Stylist was asking manager for information on what to do. Thought it was odd for her to do that but figured she should know how to cut hair since she was on the job. When I returned Manager wanted to start haircut all over. Still not satisfied. Looks awful. Gapped. Short. Was letting hair grow out. Have to start over now. read full review »