Let me start by giving you this address for complaints. This is the ONLY way to file a complaint with AT&T. AT&T Recourse Department 308 S. Ackard, Ste 3700 Dallas, TX 75202 Early in January 2010 I contacted AT&T to pay my DSL bill since web-pay never seems to work. After paying the bill, I agreed to talk to someone about U-Verse. The salesman talked me in to a plan and we set an installation date for about 2 weeks later. I was told that my DSL service would remain active until the technician arrived to install the... read full review »