My name is Julio; I bought a water heater from Sears with life time guaranty. It has gone bad, so I decided to call sears. They schedule a appointment for 27 of December 2000, he dint show up I call their phone number and it says the appointment is for the 29 of December. He show up and he said he fix it. He left and the pilot stop working again. I call back the schedule some one for the 30th of December. He came and said he can’t fix it because he needs a part. He called the part and told me when I get the part in the mail call the... read full review »