When I booked my ticket, I paid an extra $40C for the elite plus service on a champagne getaway, which allows for emergency row seating and an extra 5kg of checked baggage (30kg). My baggage weighed in at 29kg and I was charged an extra $10 per pound ($40) over the normal ticket price for a 25kg baggage allowance. The clerk consulted her coworker and agreed that I was Elite Plus, but still made me pay the $40. Also, there was no priority check-in available and we were made to wait for over an hour and a half until the second security check... read full review »