I ordered and purchased Paint Shop Pro from e.Cost.com, and they sent me some cheap program called SNAGIT (not even close to Paint Shop Pro). I have traveled all the customer 'service' roads (phone, email, etc.). I filed a dispute with PayPal over them not sending me the product, and they said that since eCost.com sent me SOMETHING, the claim was not valid. (Oh great, PayPal, what if they had just sent me a rock instead of what I ordered, after all, it's 'something'). I also visited the physical address listed on their... read full review »