Lucillie Roberts changed the original billing information I had provided them with, charging the wrong account for five months. They then sent a postcard to the wrong name requesting payment for that five month period of time. I tried to contact them to fix the matter and was unable to reach anyone in customer service for three months. In that time period, they continued charging me but would not allow access to the gym because the account status is bad. When I finally reached a supervisor-Sherri- in the customer service department she accused... read full review »