This is a very difficult company to deal with. My mortgage was sold to them beginning 10/1/09. The first problem was that they were not posting the payments properly. I have always rounded my payment up to the nearest dollar and the extra was posted to the principal. They decided on their own the extra would go to the next payment. I was required to send them a letter detailing where I wanted the money to go. Then they decided that my home owners insurance deductible was too high at $2000.00 and they made me lower it to $1000.00. If I did not... read full review »