I placed an Order placed on 01/07/10 for a special tool. After waiting seven days I called company for the status on my order. Customer service said the part was never shipped and was back ordered. i Decided to cancel order and buy part locally. Contacted customer service which routed my call to Purchasing. No person answered so I Left detailed message with Todd Morgan to cancel order to save me from returning part. Unbelievably this Company has not responded to my simple request after two days of several telephone messages and emails. They... read full review »