I moved into a new apartment in October. Instead of transferring my existing service with Time Warner Cable, I was told by a rep I had to completely close out my account, return everything, and then start a new account to take advantage of the special offer TWC had with the complex. This was inconvenient and expensive. Since I moved in, I have had constant Internet failures and they have had to sent a tech out FOUR TIMES in less than four months. Each time, my Internet mysteriously stops working, I spend an hour on the phone trying to get... read full review »