We have been trying to get UVERSE installed since 1/6/10. On 1/6 the inside installer was to show between 9-11AM and did not show until 5:35PM and was unsuccessful in getting it to work. He called in a ticket and said that UVERSE would be out on 1/7/10 to fix the connection. Never Happen, No Call, Nothing! I called NO SERVICE at 5:11PM and after being on the phone for 30 minutes, they said a new appointment is set for 1/26/10. I said it was unaccepable and he (Rick) told me that is the way it is! I asked to have my DSL with ATT back and after... read full review »