The company issued a replacement product instead of the promised refund, requests return of the second item on my dollar and has not issued the first refund. I received the InStyler for Christmas from my parents. They have advised me that they purchased it from InstylerBuys.com. I told the company that I would like to return it and have their account credited back as the item came all beat up and possibly missing parts--there was a smaller empty plastic bag in the box so I believed it was missing accessories, on top of that it didn't... read full review »