After to calling Warrantech about my broken TiVo, they told me to send the unit to another company that would repair it. After a over a week I called Warrantech and they didn't know the status of my TiVo. They told me to call the repair company that as I found out doesn't even repair products, they just test for failure, then Warrantech either sends you a new product or a check/voucher for a new unit. I had to call to find out the status every time. They never contacted me. They originally said it would take 7-12 days for the whole... read full review »