It is not the company. I have tried to use your "magic jack" many times. I have been able to talk to someone probably 5 times in the last year and can only talk for 10 min. and then it cuts out. I even went out and bought a new phone thinking that the was the problem. NOT. Your product is fradulant and you will probably pay the price for that. DON'T even send me a renewal, I will go go bilistic with you and your company!! Maybe this will help you all to make your product more efficent or you will write your customers an apology for talking them into purchasing this product. read full review »