This concerns my experiences as a Jackson Hewitt customer on Tuesday, January 26th 2009. It was NOT a good experience. First, some explanation is in order. Like so many people right now, the phrase “a rock & a hard place” barely begins to describe the dire straits my family & I find ourselves in. An eviction notice was served on us resulting in being locked out of our home. I won't bore you with the rest of the details. Since Jackson-Hewitt's heavily advertised next-day refund seemed to be our best way... read full review »