We decided to sign up with Encore after the sales rep assuring us that their software would work with our present POS system. We gave him a check for $125 and after about 2 weeks, the sales rep came back to us and advised us that their software isn't compatible and we would have to go through all these extra steps to clear out our tickets on our POS system. He asked us if we wanted to continue or if we wanted to cancel and he would make sure that the $125 was refunded back to us. Since their system couldn't do what they promised, we... read full review »