1) I foolishly upgraded to RealPlayer Plus 2 days ago. Never could get the plus version to work. It was a "couldn't get there from here situation." The program requires you to 'sign in" at RealPlayer online; but you can't! The sign-in link takes you to a blank html page on your own system. Total charge $42.49 2) Today i find my account double-charged for this software. $42.49 twice! Ihave wasted 2 hours today trying to get the overcharge back AND the software to work. I was hung up on twice. 'Suppport'... read full review »