I ordered two dog jackets from Doggy-gifts.com. Although the coats were available on several websites, I chose Doggy-gifts because of the "free shipping" option. Once the items arrived, I realized that they were too small and I wrote immediately to inquire about exchanging them for the next size up. I was told that I would now have to pay for the original shipping costs. This mailing charge is printed on their web site but as part of a return policy. Since I was exchanging, not returning merchandise, I did not anticipate that I would... read full review »