Received an unsolicited mailer about wrinkle removal products . Wondering how they got my name and address, I called and did some sleuthing. I asked one representative how much the free product would cost. Her reply: Only $13.95. I asked how whya free product cost 13.95, and she answered that it was for shipping and handling. I asked if additional products would be sent and charged to my card. Response: "Only if you ask for it." I then asked for the manager, whose name is Scott West. When asked if he knew the BBB rating, he said no. I... read full review »