I purchased on-line an electric range and hood from Sears Roebuck & Co. on Jan 17, 2010. The range has been delivered after numerous arrangements and many telephone calls, mostly to foreign speaking persons who know how to say "I am sorry." The hood has not been installed. I am going crazy attempting to get in installed. I have already paid for this. Yesterday, 1/26 and installer showed up and asked: "Where is the hood?" When I finally go hold of a person at Sears, I was told the installer had to go to the warehouse to... read full review »