I was in not too long ago at the Upland, CA location. The sales associate (Jessica) who had rung me up had been extremely helpful not to mention very sweet and kind. I had been in to return a few items so we waited for a manager to assist with the return (from what I understand the sales girls can't do returns without a manager code or key or something). After about 5 minutes of waiting the manager finally came and he seemed very annoyed like he didn't want to be there or help in any sort of way. He was an older man, Caucasian.Now... read full review »