I own a NordicTrack treadmill purchase in Sears. I purchased the extended warranty for 3 years with United Technical Services. My treadmill is presently making a noise like a train & I have been trying to contact UTS for the past 10 days & have not been able to get past the music they play when they put me on hold forever. Sometimes up to 20 minutes, which I don't have to spare, since I am an extremely busy person. I finally gave up on them. read full review »