This is the only company I've ever written a negative review on. I stupidly ordered from them without looking up other customer reviews first! Purchased two bluetooth headsets "open box", receiving them 9 days later. They give you 7 days to return defective products for exchange. If they ignore you for 7 days, they figure they are home free. One headset had a broken microphone, both came with only one ear piece (instead of the 3, (sml, med, lrg for fitting they) advertise. Both headsets were filthy with earwax and... read full review »