I hope I am speaking about the right person. This person is a heavy set japanese looking woman about 40. She states she is the gm of the store in Tucson, Az at the Park Place Mall. This person should NOT be in customer service nor in any line of service. She is one of the most arrogant, rude, women I have ever met. She treats her customers as if they owe her something, doesn't have the time of day for them, and feels that she can do no wrong. My experience in the store was absolutely horrible. No one paid any attention to me and the only... read full review »