"Consumer Reviews on Companies, Products and Services"

USER REVIEWS (Mitch)

Sam's Club Travel
Mitch February 4, 2010
I recently booked a vacation package through sam's club travel. I attempted to cancel my hotel reservation way in advance, which was two months before my departure date. I was told by two reps. that I would BE ABLE to CANCEL the hotel with a $25 penalty fee and WITHOUT canceling the airfare. However, when I called back to officially cancel the hotel, I was told that I would be unable to cancel the hotel without voiding the entire package. In addition, I would accrue the penalty fees-$225 and loose the $100 gift certificate that I used for... read full review »
Filled under: Travel Location: United States

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