Until Sprint joined w/Nextel, I never had any problems w/customer service, billing, etc. I had been over-charged for several months for city & school taxes for a city I had not lived in for 3 years.They had been notified numerous times, promising to "take care of it", it continued.they refused to issue credit for these charges..I attempted several times to change my due date to co-incide w/my social security income, they again refused, causing many high late fees.Upon the shutting phone off, a payment agreement had been made w/one... read full review »