I called At&t to inquire why my phone bill was practically double than normal and waited for a customer service representative for 40 minutes although when I finally connected with one he stated he had sat there for an hour without one call. Then he went on to explain he was new and maybe he wasn't routed many calls. That's just what I wanted to hear. When I explained my problem he stated my plan had been changed the previous month although I am the only one on this account and I have a password protected... read full review »