While my husband was deployed to Iraq his hand was smashed in an armoured door. Needless to say his wedding ring was smashed along with his hand, it lost a diamond and had to be cut off of his hand. Kays response when i wanted to have it fixed was "It hasnt been inspected recently, so you will have to pay, your warranty will not cover it." Tell me how is he supposed to have it inspected in iraq? He didnt even have a toilet to piss in, let alone a diamonologist to inspect his ring. I feel that we were not provided with the customer... read full review »