I purchased the phone including the plan one and a half years ago (Around June 2007) . A year into the contract i was out of college and had secured a new job in a new location, i got none or barely any reception in the area. I called up Verizon - spent a lot of my time on the phone with tech support/ customer service - they could NOT resolve my issue. But as stated in my contract they are only obligated to provide me with service in my "home location" or "primary location" and it has to be inside (not outside) even though i... read full review »