For the past 2 months, Privacy Matters 123 has taken $19.95 out of my checking account without my authorization! I called back in Jan. 2010 to complain and I was promised a refund, but one was not issued. Again, this month (Feb. 2010) a second withdraw was made. I called again. This time, the so-called manager told me, that no record even existed that I had called in January! I was given a confirmation number and I have 2 names of who I spoke with. I then called my bank, Wachovia, who proceeded to tell me that I cannot get a refund!... read full review »