I have two phone lines and internet with ATT. I need to disconnect my 2nd line and when transferred to that dept, I get a recording that states they are NOT answering and that they are disconnecting my call. I did this 5 times with the same result. Then I called and said I was ordering new service...Guess what??? I was put on with a representative. I advised Jeff, that I wanted to disconnect one of my services and he said hold on let me transfer you to that dept. I advised that I did not want to be transferred as I keep getting disconnected... read full review »