I was incorrectly charged by Virgin Mobile USA in September, October and November 2009. 3 erroneous charges. I called their help line in November 2009 and after a very long and drawn out phone call, was told that the errors would be corrected. 1 charge was reversed at the end of November 2009. After seeing that 2 erroneous and unauthorized charges remained on my account, I called again in December, and again spent an inordinate amount of time and energy explaining their mistakes and requesting reimbursement. I have been exchanging... read full review »