I HAVE BEEN A WIRELESS CUSTOMER OF AT&T FOR ALMOST 3 YEARS NOW AND I ADDED A NEW LINE AND PURCHASED A BRAND NEW PHONE BECAUSE MY OLD MOTHER WAS TRAVELLING TO ASIA. I ALSO ENROLLED THE PHONE IN THE 'INTERNATIONAL TRAVELLER'S PLAN'. NOW MY MOTHER IS IN ASIA AND I CANNOT MAKE OR RECEIVE CALLS FROM HER. SHE IS AN OLD LADY TRAVELLING BY HERSELF. I CONTACTED AT&T TODAY WHO WERE SO RUDE AND UN-HELPFUL AND ALSO HUNG-UP ON ME TWICE (INCLUDING THE SUPERVISOR) FOR THE 'AT&T TRAVEL DEPARTMENT'. MS. LORENA AND HER... read full review »