I ordered a replacement screen for my Hitachi 57" TV on Monday February 1 and paid extra for expedited shipping so I would have my TV repaired before the Super Bowl (I accidentally ordered the wrong screen a week earlier, but didn't realize it until it arrived [it actually arrived, unlike the correct one]). I figured with expedited shipping I should have the screen Tuesday or Wednesday. Wed. rolls around and I still have no screen and my order status has not been updated since Mon. so I get on their website and chat with one of their... read full review »