This is a copy of the email I sent to Banfield: Today I took my dog to Banfield ( the Arlington Heights IL location) for a checkup. It was my first time there. I was interested in signing up for the Banfield program to help keep my vet bills manageable. My last dog I took to a different vet, and although I was happy with their services, they are expensive. Anyway, I walked out of the Arlington Heights Banfield traumatized. The least of the problems was the lack of cleanliness there. There was visible feces on the floor in the... read full review »