My Dad got a new VM phone. He gave me his old one ("Pass It On", and/or "Swap"). He activated his old phone, I activated my new phone. According to ALL information on the website, box and literature, that was all we had to do to EACH receive 60 bonus minutes. Hah! When we never received the "bonus", and called...we were given different crap by two "live advisors." One said we'd receive a text msg. and we'd be all set. Later, another told us we would receive no bonus minutes until I topped up $20... read full review »