Dell sold a computer for a price, then claim they are "out of stock" or over sold after receiving sales confirmation and phone calls stating otherwise. They called to let us know that the model ordered was not available with Widows Vista, but they would send the same, but with Windows 7 instead. Good customer service I thought, only to get a "cancellation of order" 10 hours after the phone call. Then no one will take responsibility for their inability to keep track their products. How this company is still in business is beyond me, but I will do my part to share my horrible customer service experience. read full review »