We made a payment arrangement to pay a past due balance on a water bill that amount to 182 dollars. They said that we could pay 77 dollars and the balance the following week. They took the 77 dollars out of my account that day and then 4 days later shut off our water anyway and then had no one to turn it back on because it was after 5pm. There should be some sort of statute that requires any utility company that has the ability to shut off any utility in your home should be available 24 hours in case mistakes are made like this one. I... read full review »