I purchased a laptop from BestBuy in Richmond, VA. I also purchased a 3 year warranty on the laptop. The release button to open the display soon began sticking (due to a hinge problem) and the laptop could often could not be opened.The disply would not turn off sometimes and the laptop would be sitting unused getting extremely hot. When trying to open the stuck laptop, it popped open so hard it cracked the display. I took the laptop to Bestbuy (Worstbuy) and a month later, they "fixed" the hinge and display. Shortly after this (a... read full review »