Last week, Amazon PERMANENTLY suspended our family's seller account due to receiving two negative feedback ratings in a row...NOT claims or anything that required financial reimbursement, just two people venting their frustrations, one of which had never contacted us once before dropping a 1 feedback and a paragraph-long rant over a USED 12+ year-old controller. They had suspended us a few months ago for not reading one of their new policy directives from July (yes that was all!!), which we actually had in our own personal email account... read full review »