I have been billed $9.99 for a service called "Ring-N-Rock." I have never heard of this service nor have I ever used it. The charge appeared on my T-Mobile bill. T-Mobile gave me contact information that never leads to a live person. Instead it directs you to an e-mail address for complaints. I have sent three and received not response. I have attemted to text STOP to the number provider by T-Mobile, but it responds that I do not have an account. I have even entered my cellular number into their interactive response number. It too says there is not an account for my number. Why then do I have a charge? read full review »