On 2/9/10 we needed a freight company to go pick up a freight from other state. Over the years we hired many freight companies. We had created an account with YRC and decided to try its service this time. After receiving a quote, we )consignee) gave it a go-ahead and provided all the information except time to pick up which we had to wait as coming from the pick-up site vendor. Then at YRC website we created a bill-of-laden without the pick up time and saved there. Early morning of 2/10/10 when the pick -up time was confirmed, we called YRC... read full review »