They get thier information from anyone who has ever requested a payday or cash advance loan online. As soon as you enter you checking account info they somehow get it from that. Don't waste time talking to them...go right to your bank and sign an affidavit claiming you did not sign up with them. File a complaint locally with your Stats Attorney and the Northern Nevada BBB(where Platnium is located). Beware...the "supervisor" at platnium claimed they have my IP address that I signed up with. That concerns what other info they can get from me. read full review »