THE PILOT LIGHT ON OUR NEW WATER HEATER KEEPS GOING OUT . A SERVICE TECH CAME OUT TO CHECK IT OUT HE SAID THAT IT ALWAYS HAPPENS AND THAT BETWEEN A WEEK AND A MONTH IT WILL START STAYING LIT . THATS A BUNCH CRAP WE ARE 90 YEARS OLD AND EVERY TIME IT NEEDS TO BE LIT WE HAVE TO CALL SOMEBODY TO LITE IT FOR US WHY WERE WE NOT INFORMED ABOUT THIS WHEN WE PURCHASED THE UNIT read full review »