I ordered a spanish cd for the 14 day free trial, was charged $6.95 . I never recieved the product. In attempting to contact the company to cancel the order for a period of 17 days, starting on April 29, 2010 to May 15, 2010 I was unsuccessful. At 0605 am on May 15, 2010 I was finally able to make contact. They proceeded to deny my refund until I made an inquiry to my local USPS to track the item. My local USPS shows a delivery date of April 26, 2010 at 11:24 am. The package at that point may have been misdelivered or removed from my mailbox... read full review »